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Showtime Reviews

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What is your customer experience with Showtime?

Showtime Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Showtime has a 1.4 star rating from 216 reviews; most customers are dissatisfied and report billing and service problems.

Key Takeaways for Future Customers

  • Many Showtime reviews cite trouble canceling subscriptions and contacting customer service.
  • Expect billing and refund disputes; some report duplicate charges when bundling with Paramount+.
  • App activation, PPV and login issues are common; content feels repetitive for the price.

Negative Feedback / Risk Areas

  • Customer complaints about being unable to cancel and repeated unauthorized debits.
  • Frequent requests for refunds and reports of poor phone support and slow responses.
  • Technical failures on devices, Paramount+ integration problems, and PPV streaming issues.

Positive Feedback

Some users note enjoyable shows and occasional helpful representatives resolving Roku issues.

View full overview ›

Media from reviews

The reason i send a message to showtime. My daughter with his ex. Boyfriend are join the...
The reason i send a message to showtime. My daughter with his ex. Boyfriend are... - Image 2The reason i send a message to showtime. My daughter with his ex. Boyfriend are... - Image 3The reason i send a message to showtime. My daughter with his ex. Boyfriend are... - Image 4The reason i send a message to showtime. My daughter with his ex. Boyfriend are... - Image 5The reason i send a message to showtime. My daughter with his ex. Boyfriend are... - Image 6Showtime - I want to know about the debit other you did on my account
View all media ›

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Jacki P Caz
map-marker San Antonio, Texas

Cancel subscription

I cannot cancel Showtime! The phone cuts off, so I cannot talk to anyone. I can't find any way to cancel Showtime on any platform!

Cons:
  • Will not let me cancel

Preferred solution: Cancel my account

User's recommendation: Don't try showtime, you skill not be able to cancel!

View full review
Arie Unu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My first time trying to get service from this company.

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I've been calling to try to find out about your company so I can get new service ... And now that I can't get nobody on the phone I'm thinking about changing my mind...

User's recommendation: I will not recommend

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Donnald Yuo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paramount plus with showtime

AI Highlights
  • - I signed up for Paramount+ with Showtime for a year.
  • - On Apple TV, Showtime icon doesn't recognize my subscription.

I signed up for an entire year of Paramount+ with showtime, how do I access showtime, I have apple TV, I click on the showtme icon and it is not recognizing I have a subscription. I just signed up through paramount plus, it is supposed to include showtime; how do I access showtime?!

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Kashton Gpm

I was signed up for Paramount+ Showtime through my Walmart Membership. I do not want this. Cancel it right away please I only was going to get the complementary Paramount+.

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AI Highlights
  • - I was signed up for Paramount+ Showtime through Walmart Membership.
  • - I want this canceled right away and only want the complementary Paramount+.

Im having a issue with Paramount+ Showtime trying to cancel. Somehow, I was signed up for Paramount+ Showtime through my Walmart Membership.

I do not want this.

Cancel it right away please I only want the complementary Paramount+.

May 30. 2025

2:59 pm

View full review
Elizabeth R Tna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

EVERY WEEKEND ARE THE SAME MOVIES OR SERIES!!!!

Repeating the same boring movies and series on every Showtime channel, every freaking weekend is ridiculous!

Loss:
$1000
Cons:
  • Same movies or series every channel
  • Every weekend

Preferred solution: Full refund

View full review
Chris B Pqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel this

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I called and got nowhere, so therefore my account wasn't canceled. I should have known that it would not happen.

User's recommendation: Be weary

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Anonymous
map-marker Johnson City, Tennessee

Old videos

When you say that a video will be available until certain date, I wish you would replace it at that date/time. I get tired of seeing the same thing over and over.

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Barbara W Loi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They could not take my call at this time

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I am currently paying for Showtime and Paramount+ separately. I want to have the Paramount+ with Showtime package together.

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Marik Qzr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To complain about editing of The Godfather

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Updated by user Feb 19, 2025

I have an issue with something that happened with a Showtime movie. I tried to call to report same and first phone number refers you to Paramount email.

The second phone number sent me to some Pissed Consumer thing which never sent the code for me to register. All in all I would say my experience rates Showtime a minus 1.

Original review Feb 17, 2025

Do not edit films. You butchered The Godfather with the sloppiest editing I have ever seen. We want our films whole, uncut, unedited.

User's recommendation: If this horrible editing continues cancel your subscription

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Emonee Hme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A specific show that you did in the 80s that I'm looking for I need a little help. I'm finding it.

I am looking for a show called ladies night out with Pudgy. This was done at Chippendales in the 80's. How can I get a DVD of it if at all.

Mark Oberman

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Barbara W Loi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrendous. Cannot get through on phone because repeated recording says due to technical issues cannot take my call returned email which was valid.

I am paying separately for Showtime and Paramount and want to combine them. Please call me back promptly.

Preferred solution: I am paying separately for Showtime and Paramount+ I want to speak to someone to combine these two services

View full review
Glennis B Uyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

AI Highlights
  • - Customer says money was taken from her account and she does not know how.
  • - She hasn't seen or heard of any of your movies.
  • - She requests a refund.

I don't know who you are and you have taken money from my account. I don't know how you got my account and I haven't seen or heard of any of your movies.

I am asking for a refund of my money.

Kind regards,

Glennis Burrows.

Loss:
$62

Preferred solution: Full refund

View full review
Kimberlyn T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My showtime is not coming in

I purchased Paramount and Showtime, but Showtime won't come in. How can I log into my Showtime account? 813-507-****.

Loss:
$13

Preferred solution: I pay for Paramont and Showtime and I can’t find Showtime

View full review

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Aiden T Qrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sampling A Show

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AI Highlights
  • - Seeking permission to sample an audio clip from Dexter S5E1 and use the bathroom scream in a song for revenue on streaming platforms.

I would like to use an audio clip from the show Dexter, season 5 episode 1. Specifically the part where he kills the man in the bathroom and screams in anger.

I want to sample it inot a song im writing and would like legal permission as i will gain revenue with having posted the song on Spotify and various other streaming platforms when it is created. Thanks for any reply!

Pros:
  • Good shows
Cons:
  • Non rlly

Preferred solution: rights to use a sample of audio

View full review
Resolved
Tamaria Tpd

Resolved: Paid for showtime but it didn’t activate

Updated by user Dec 15, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 05, 2024

Ordered paramount plus showtime but it didnt activate and Ive been trying to call showtime to fix the problem but no answer

View full review
Basilia Osj

Billing situation

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I just Showtime and have been charged for it. I went to watch something that is only available on Showtime.

I was denied access and charged an additional fee to watch this show i wanted to watch. I want to watch Nurse Jackie. This is only available on Showtime. Hence the reason I purchased it for 12.00 a month or 144.00 a year.

Only to be to told its not available. Why is this?

They took my money very quickly? I want to watch Nurse Jackie Please.

User's recommendation: Never

View full review

About

Related Companies

Paramount Global, Paramount Plus, BET, TV Land, CBS TV

Summary

Showtime is an American premium satellite and television channel owned by the Showtime Networks. The company was founded in 1975. Its headquarters is based in New York, New York, United States of America. Showtime Networks is a wholly-owned subsidiary of CBS Corporation. Showtime features primarily original television series, sport events, comedy specials, reality shows, and documentaries. Showtime’ programming also includes box office hits and music specials. Showtime provides 15 multiplex channels. Some of them are simulcast in standard and high definition. A subscription video on demand service is available to users. Showtime broadcasts its channels on both Eastern and Pacific time zone schedules. The slogan of Showtime is as follows: "Brace Yourself".

Showtime reviews and complaints

Showtime is ranked 553 out of 6672 in Media category

Area Served

USA

Payment Methods

VISADiscoverMasterCard

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